Job Information

Kuehne+Nagel Customs Business Process Specialist in Antwerp, Belgium

Are you thinking about taking the next step in your professional growth? Join us! We’re looking for a skilled and driven Customs Business Process Specialist to lead process improvements and help shape the future of customs operations.

Your Role

As a Customs Business Process Specialist, you will be responsible for enhancing the efficiency and compliance of national customs operations. In this role, you’ll focus on process optimization, digital integration, and collaboration across departments. You’ll also act as a key contact for technology-driven improvements and regulatory alignment—ensuring our customs procedures meet the highest standards of performance and compliance.

Your Responsibilities

  • Analyze and optimize national customs business processes for efficiency and compliance

  • Lead process-related projects, collaborating with sales, IT, and customs operations

  • Design and implement standardized procedures across the customs organization

  • Support and guide operational teams toward meeting productivity goals

  • Ensure compliance with local and international customs regulations

  • Act as a Cargowise Super User, enhancing digital process integration and automation

  • Develop and deliver training sessions to promote a culture of compliance and improvement

  • Monitor KPIs and provide reports on customs process performance and improvements

Your Skills and Experiences

  • Proven experience in customs operations with a strong focus on IT expertise

  • Strong knowledge of domestic and international customs regulations

  • Project management experience, ideally in a logistics or customs environment

  • Experience with Cargowise, Streamliner or similar customs management software

  • Excellent communication, collaboration, and stakeholder management skills

  • Strong analytical skills with a focus on process optimization and compliance

  • Fluent in English and Dutch; additional languages are a plus

  • Willingness to travel for business and hold a valid driver’s license

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.