Job Information


SUMMARY Provide general supervision for Field Engineers and Technicians. Schedule workflow and serve as customer contact and liaison. Keep track of job progress and financial details. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide general supervision for Field Engineers and Technicians. * Develop daily schedule for Field Engineers and Technicians. * Make certain equipment is scheduled and available for jobs. * Provide technical support and assistance for field personnel. * Work with Business Administrator to develop weekly invoicing and monthly status reports. * Coordinate technical training for field personnel. * Review and recommend field technical procedures and procedure changes. * Perform employee reviews and recommend appropriate salary changes. * Interview job applicants. * Develop and review proposals and reports. * Review reports of field engineers. * Review and sign contracts consistent with limits of authority * Review and audit field jobs. Supervisory Responsibilities 1+ Field Engineer, Technician TRAVEL REQUIREMENTS * Willing to travel anywhere in North America \80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated. * Does NOT require relocation to a Vertiv headquarter or regional office at this time. * This is \"project work\" which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress. * Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and \"home office\" work. * Typical schedule is to work 4-6 weeks and then 1-2 weeks back at \"home base\" depending on project schedule. This varies based on the phase of the project. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: * Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. * Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. * Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. * Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. * Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE * Graduate Engineer BSEE or BSME and six years experience. OR Graduate of Electrical Technical School or Military e uivalent and nine years minimum same or similar work experience. OR High school educatio