Job Information

Nelnet Senior Regulatory and Compliance Counsel - NBS in Columbia, South Carolina

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Senior Regulatory and Compliance Counsel enhances the compliance and consumer protection environment through the accurate interpretation and timely implementation of complex federal and state statutes, regulations, and industry policies applicable to Nelnet Business Solutions’ (NBS’) various areas of business. In addition, Counsel collaborates with the entire Compliance & Risk Team, Leadership in Nelnet Payment Services (NPS), as well as Nelnet Legal Services, Enterprise Compliance, and Enterprise Risk Management. This position also manages relationships with NBS and NPS partners, including card brands, processors, and other critical relationships, as well as develops creative solutions to comply with applicable laws and regulations while achieving strategic objectives and competitive advantages.


  1. Remain current with all legal, regulatory, and policy issues pertaining to the various lines of business within NBS, including but not limited to privacy, Truth in Lending Act (TILA), Federal Regulation E, money services business (MSB).

  2. Build and maintain familiarity with card brand and Automated Clearing House (ACH) regulations.

  3. Communicate NBS’ compliance positions to government agencies and other regulatory authorities.

  4. Analyze, summarize, and make recommendations for internal or external reports concerning NBS.

  5. Create analytical write ups for internal review.

  6. Represent NBS in various industry associations on matters related to compliance development and standardized industry processes and forms.

  7. Review and approve marketing collateral and publicly distributed documents and presentations for accuracy relating to compliance.

  8. Manage contract reviews and interpretation, including negotiations for client changes requested for payments contracts.

  9. Participate in product reviews to ensure legal and regulatory compliance.

  10. Interpret existing and proposed applicable federal and state statutes, regulations, and sub-regulatory guidance, and coordinate with NBS management and multiple departments to ensure direct and consistent interpretations and compliant applications of federal and state laws, regulations, and policies, while maximizing consumer protection.

  11. Provide management reporting on proposed laws and updated interpretations of existing laws.

  12. Manage timely implementation of regulatory guidance and report the implementation status to NBS’s management.

  13. Provide internal training support on compliance, consumer protection, and other related issues as needed.

  14. Participate within project teams for purposes of aiding in the development of compliance procedures, forms, system specifications, and corporate policies.

  15. Develop and foster relationships with applicable government and industry personnel.

  16. Communicate NBS’ compliance positions to government agencies and other regulatory authorities. Represent NBS in various industry associations on matters related to compliance development and standardized industry processes and forms.

Salary Range: $100,000 - $120,000


  1. 4-year degree in Business, English, Political Science or Law.

  2. Juris Doctorate Degree.

  3. State license(s) preferred.


  1. 5 years of experience preferred in corporate compliance, a law firm, or public company, with at least 3 years devoted to interpreting and analyzing consumer or educational lending laws and regulations.

  2. Additional equivalent education above the required minimum may substitute for the required level of experience.


  1. Excellent written and oral communication (including presentation) skills with a proven ability to communicate complicated policies and procedures in an understandable manner to both internal and external clients and other industry participants.

  2. Ability to be assertive and resilient in ambiguous and controversial situations in order to lead, persuade, and influence others in accepting policy positions beneficial to NBS.

  3. Excellent time management and organizational skills with the ability to work on multiple projects simultaneously and prioritize appropriately.

  4. Excellent judgment and strategic thinking with strong analytical skills.

  5. Strong interpersonal skills including leadership, diplomacy, and negotiation.

  6. Ability to work independently in an unstructured and dynamic environment.

  7. Strong understanding of consumer protection laws preferred, including but not limited to: Regulation E (Electronic Funds Transfer Act), Regulation B (Equal Credit Opportunity Act), Regulation Z (Truth in Lending Act), Fair Credit Reporting Act (FCRA), Electronic Signatures Act (E-SIGN), Telephone Consumer Protection Act (TCPA), the Servicemembers Civil Relief Act (SCRA), and Unfair, Deceptive or Abusive Acts or Practices (UDAAP’s), and bankruptcy laws.

  8. Knowledge of NBS’ internal operational systems and procedures, preferred.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

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