Job Information


JOB REQUIREMENTS: Heartland Technology Group Description: Position Summary: The position of Strategic Accounts Manager is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned customer target list by effectively supporting the customer and coordinating with Heartland Label Printers. This position will support Heartland\'s efforts to best serve key strategic accounts by acting as the account manager for specific assigned accounts Roles and Responsibilities/ Essential Functions: Account Manager Serve as the lead point of contact for the day to day activities. Entering and managing orders for the customers that they are supporting. Develop and strengthen Heartland\'s relationships with assigned customers, striving for long term relationships. Understand the customer\'s needs and generate sales in collaboration with the customer account manager to meet these needs. Serve as the interface between Customer Service and the Sales team. KPI\'s Achieve forecast for strategic customers (Revenue and margin) Customer Satisfaction Score Achieve or meet customer satisfaction level Requirements: Competencies Excellent communication skills: The ability to communicate effectively to both internal and external customers. Organized: The ability to track, know the details, and create plans to grow HRTLP business with accounts. Resiliency Financial/business acumen Adaptability: The extent to which an individual can fit into a changing work environment. Preferred Experience: Previous experience in the printing or manufacturing industry is a plus Required Skills, Education and/ or Certifications: Bachelor\'s Degree or equivalent experience Must be proficient in the use of a PC, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and CRM systems Equal Opportunity Employer - Including Disabled and Veterans #HRTLP PI239959992 ***** APPLICATION INSTRUCTIONS: Apply Online: