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National Jewish Health is seeking a dynamic Clinic Manager to lead our Concierge Medicine team. This is an exciting opportunity to play a key role in launching a new, high-touch service line focused on delivering exceptional, personalized care. The Clinic Manager will oversee day-to-day operations, assist with clinical duties, support clinical excellence, and help shape a premier patient experience.
Key responsibilities include:
Designing and managing clinic workflows to ensure operational efficiency and outstanding care Collaborating closely with healthcare providers to optimize service delivery, including assisting with clinical procedures and patient interactions Championing a culture of excellence in customer service Driving strategic initiatives to continuously elevate the patient experience For more than 125 years, National Jewish Health has led the way in advancing medicine through world-class patient care, research, and education. As the nation's leading respiratory hospital, the organization remains committed to improving lives through personalized, preventive care and scientific discove
Position Summary Responsible for managing the daily clinical operations, administrative functions, and financial activities of assigned clinical service areas. Provides leadership and direction in planning, change and conflict management. Collaborates with physicians and other clinical leaders to ensure safe, quality healthcare. Models professionalism and expert practice to influence the interprofessional team in clinical knowledge, skills, abilities, and judgment and mentor the team to strive for excellence.
Essential Duties
Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory Assesses, develops, implements and continually evaluates staffing plans, ensuring sufficient and appropriate resources are available. Identifies opportunities for alternative staffing, such as cross-training staff, and sharing resources, to meet the demand. Evaluates the quality and effectiveness of clinical practice on the units, analyzing appropriate internal and external data and information to identify opportunities in collaboration with Medical Staff, CNO, Nursing Leadership, and staff for improving services and patient outcomes. Leads, mentors, assist, consult with clinical team utilizing critical thinking and judgment. Remains competent in skills present in areas of services. Responsible for managing the revenues and expenses. Proactively evaluates, plans and implements new or revised clinical services to enhance the volume, revenue and margin. Collaborates with the CNO, Department Chief and Deputy Chief Medical Officer leadership in developing annual capital and operating budgets. Leads the assessment, implementation, and evaluation of team-based quality improvement projects, utilizing results to improve safe, quality care and patient outcomes. Identifies opportunities to improve identified issues related to safety, effectiveness, efficiency, equitability, timeliness, and patient focus. In collaboration with the CNO, medical staff leadership and other departmental leaders, actively contributes to the setting and achievement of departmental goals and objectives based on assessment and/or changes in clinical practice. Participates in assessment and implementation to determine the individual needs of the patients and overall program needs for the institution. Assists in formulating goals and objectives and establishes standards of care and practice consist with the philosophy of the institution. Represents unit and/or the Department of Nursing on appropriate committees and interacts with community, regional, a d national organizations related to nursing and specialty practice. Partners with others to identify and analyze opportunities for program expansion. Evaluates factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing program expansion. Promotes research, and integrating evidence-based knowledge into the identification of best practice in the delivery of care to the appropriate population.
Supervisory or Managerial Responsibility Manages 20-40 employees
Travel None
Minimum Qualifications
Education: Bachelor's Degree in Nursing, Health Administration, Public Health, Business Administration or a healthcare field required. Work Experience: A minimum of 2 years of clinical leadership experience required. Special Training, Certification or Licensure: Required licensure must correlate with educational background, e.g. Registered Nurse license or Respiratory Therapy License. CPR/BLS required.
Salary Range: $77,943 - $124,709
Benefits At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.