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Description We are looking for a detail-oriented Billing Specialist to join our team in Glen Allen, Virginia. In this role, you will manage various aspects of the e-billing process, ensuring accuracy, compliance, and efficiency. The ideal candidate will possess exceptional organizational skills and the ability to work collaboratively with clients and internal teams.
Responsibilities:
• Prepare, review, and submit client invoices using e-billing platforms while adhering to client-specific requirements and company policies.
• Address and resolve issues related to rejected or disputed invoices in collaboration with billing coordinators and attorneys.
• Respond promptly to client inquiries about billing, payments, and adjustments, ensuring a high level of customer satisfaction.
• Maintain e-billing system records, including client profiles, billing codes, and rate tables, keeping them up to date and accurate.
• Generate and analyze reports to assess billing performance and identify opportunities for improvement.
• Ensure all billing activities align with legal, regulatory, and company compliance standards.
• Provide training and support to staff on e-billing processes, offering guidance on best practices.
• Assist in the implementation and testing of new e-billing platforms or upgrades to improve efficiency.
• Maintain thorough documentation of billing submissions, adjustments, and communications for auditing purposes.
• Collaborate on special projects and contribute to process improvement initiatives within the billing department. Requirements • 2-4 years of experience in billing, e-billing, or accounting, preferably in a law firm or detail-oriented services setting.
• Proficiency with e-billing platforms such as Serengeti, TyMetrix, or similar systems.
• Solid understanding of billing processes, legal billing guidelines, and financial principles.
• Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent communication and interpersonal skills to interact with clients and team members.
• Proficiency in Microsoft Office Suite, particularly Excel, to manage and analyze data accurately.
• Familiarity with legal practice management software such as PerfectLaw or Aderant is a plus.
• Ability to adapt to new systems and processes, contributing to team success.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .