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You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of operational excellence.
Your Role
You will be responsible for enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our customer care specialists to ensure all requirements are met (in a timely + efficient manner).
Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
To review + ensure alignment of shipping instructions, clarifying any deviations/conflicts taking country regulations, export compliance, rate + routing information into consideration.
To issue BAL specimen + release BAL B/L as per financial guidelines + working instructions.
To timely + accurately submit carrier OBL instructions, VGM + security filings.
To ensure departure confirmations (or deviations v. scheduled departure) are shared with the CCLs.
To immediately escalate problems, operation disputes or discrepancies to more senior roles as relevant.
To monitor the operational performance of carriers + other vendors, escalating/creating awareness if performance + commitments are not being delivered.
To collaborate with CCLs through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.
Your Skills and Experiences
Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
Basic knowledge in International Freight Forwarding and import – export process.
Willing to learn, can-do-attitude, responsible, careful, customer-oriented.
Good at communication, problem solving, time and job management skills.
Good command of English.
Good Reasons to Join
Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.