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Description
Calling all Customer Service "rockstars" in Hobbs, NM! Local Insurance company in Hobbs NM is seeking a commercial Lines Customer Service Agent. In this role, you would be responsible for supporting the producers in providing excellent customer service to the commercial lines client. Must have problem solving skills, customer service and great communication skills. This is a great opportunity to get into a career and grow with a great company. This role is 100% on site, no remote! Apply today !
We are offering an opportunity for a Commercial Lines Customer Service Agent in HOBBS, New Mexico. This role is in the insurance industry and offers a contract to hire employment opportunity. You will be primarily tasked with providing excellent customer service to our commercial lines clients and supporting the producers.
Responsibilities:
• Provide outstanding customer service to commercial lines clients
• Support producers in their roles to ensure smooth operations
• Utilize MS Office and data entry systems for processing and tracking customer interactions
• Apply problem-solving skills to resolve customer inquiries and issues
• Handle receptionist duties as required, maintaining efficient office operations
• Use basic office skills to manage and organize office workflow
• Maintain and monitor customer accounts, taking appropriate actions when necessary
• Ensure accurate record keeping and processing of customer credit applications.
Requirements • Proven experience in a customer service role
• Proficiency in MS Office suite, particularly in Word and Excel
• Demonstrable basic office skills, including file management and office equipment operation
• Ability to perform data entry tasks with high accuracy and speed
• Previous experience in receptionist duties, including handling phone calls and scheduling appointments
• Excellent communication and interpersonal skills
• Strong problem-solving abilities to handle customer inquiries and complaints
• Ability to work in a team as well as independently
• Knowledge of commercial insurance lines would be advantageous
• Strong organizational skills for managing multiple tasks and deadlines
• High level of professionalism and ethical conduct.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .