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Provide administrative support to the OVPSS including managing confidential and complex tasks. Managing calendaring and scheduling of meetings, travel and other administrative arrangement to support of the Assistant Vice Provost for Student Success and Dean of Students and the Vice Provost for Student Success. Collaborate with Student Success units, colleges, and administrative offices to streamline workflows and resolve issues effectively. Oversee office operations, including scheduling, handling inquiries via phone and in- person, mail, and managing correspondence and documentation. Draft and manage key documents, including memoranda, reports, procedures, and responses to inquiries, ensuring accuracy and professionalism. Address and resolve concerns from students, faculty, staff, and community members, while managing sensitive student issues in compliance with FERPA. Coordinate administrative, fiscal, and HR functions, including procurement, faculty contract renewals, statistical reporting, and document management.