Job Information

RELX INC Telesales Agent in Johannesburg, South Africa

About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

About the Role

You will create and execute sales strategies to expand customer base. You will implement best sales processes to track and qualify leads and drive sales conversations. Maintaining internal and external relationships to continually drive customer synergies.

Key Accountabilities:

  • Achieve sales targets by medium

  • Maintain healthy sales pipeline that is reflected in CRM.

  • Maintain required call rate

  • Call on existing clients as well as develop new business

  • Source own leads

  • Sell based on campaigns as required

  • Resolve customer queries

  • Assist with collections as required

  • Establish and maintain key stakeholder relationships

  • Report to the Telesales Senior Supervisor regarding invoiced sales, pipeline, campaigns

  • Record all customer interaction on CRM

  • Minimum Requirements:

  • Matric

  • Complete or partial tertiary qualification is essential, preferably in the areas of law, HR or financial services

  • Proven telephonic selling experience is an advantage

  • Minimum of 7 years of working experience.

  • Computer literate with knowledge of MS office suite of applications

    Work in a way that works for you

    We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.

    Working with Us

    LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

    Working for you

    We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits- Disability insurance- Dependent care and commuter spending accounts- Life and accident insurance- Retirement benefits (salary investment plan/employer stock purchase plan)- Modern family benefits, including adoption and surrogacy

    About our Team

    LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful

    LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .

    Please read our Candidate Privacy Policy ( .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.