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DESCRIPTION
Position Summary:
The Sr. Specialist II, Customer Demand Planner is a fast pace, challenging position in SCM, which is responsible for managing the CPFR & PSI process from forecasting to order fulfillment, to optimizing WOS and all key areas under multiple account portfolios to the best operations and inventory position as possible. It is an integral role, which works closely with customers, sales, operations, logistics and other key partners to gain consensus, establish accurate account level forecasts, and supply objectives. The Sr. Specialist II is responsible for demand planning through trend analysis, gap analysis, predictive modeling, analysis of historical sales performance, inventory levels, promotional plans, target objectives, KPI monitoring and supply procurement.
Responsibilities
Essential Duties and Responsibilities:
Utilizing Samsung’s Global systems such as MFAS and GSCM to create weekly model level and multiple account level forecasts using (PSI) Analysis
Translate Account Level details into CPFR working document to share with Sales and Customer for weekly consensus review related to current projections, inventory fulfilment, S/O expectations, WOS, EOH, etc.
Host on applicable accounts and/or attend weekly CPFR meeting with inventory analyst, customer and sales. Review purchase order submission, historical sales trend, future S/O expectations, product transition, promotional material related to S/I, account issues and future supply expectations etc. If gaps or issues are identified, recommend strategic counter measures with accelerated and/or mutually beneficial outcomes.
Attend weekly/bi-weekly Product Management and Sales Consensus meetings. Create correlated supply plans with actions/tasks out of this assembly
Work with merchandising Team as needed when Display/Demo refresh/install are needed to ensure overall SOP are met
Work directly with Factory’s production planning team, SDS, and SECA Logistics Team for all DS areas from shipments, load planning, transportation model and Appointment planning
Responsible for all allocations of supply to corresponding customer orders daily or working with systems or supportive staff to ensure that planned and expected fulfilment of orders is achieved weekly
Create Weekly SOP/DS 8 week horizon supply vs demand allocation file and manage +3 week RDD expectations by planning all SOP with corresponding account or SOP carry over
Ensure appropriate product allocation for timely fulfillment of orders to customer WH and Store levels. Maximize allocation to OOS and identify dead stock areas where there is opportunities for review with Sales and Product Management Team
Manage DS rolling SOP with appropriate factory and diversion of DS production to HUB creating MPOs when needed
Work with logistics to help manage OTRQ to all customers coming from DS or HUB related to customer RDD. Push for load utilization for FTL and transportation modes are set/changed as needed and review site specific shipments to minimize site specific buffer and aged inventory reviewing all necessary options to minimize GAP to improve OTRQ and meet and/or increase revenue expectations
Create weekly summary of Regional Accounts Forecasts and Performance as well as FOTA Data by Product Category for in-depth review and use for factual decision making
Manage Revenue Expectations for responsible accounts based on tangible purchase orders and escalate to Senior Leadership if risk or changes are expected for current month
Manages all aspects of set up, process improvements and benefice category measures for MFAS on supported accounts
Train and Establish key processes for Administrative support
Review DS shipment planning and shift to HUB to reduce excess buffer and aged inventory.
Minimize Compliance Charges where applicable and participate in post-audit reviews with credit/Sales Admin and KAM and create a process improvement for future and ongoing resolution
Weekly in-depth review on current shipments and update forecasts based on expectation of Load Consolidation and plan for early or late shipment expectations to set achievable target for following week
Actively optimize work processes, including process automation, PIC ownership and objectives, Targets/deadlines/KPIs and maximizing best practices
Qualifications
Education:
Bachelor’s degree preferred
CSCMP, APICs or other related Supply Chain Management Designation would be preferred
Knowledge:
Must have strong Microsoft office skills and Excel
Strong interpersonal skills, able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company
Strong oral and written communication skills
Process improvement skills
Experience:
Minimum 5 years’ experience in a relevant field preferred
Prior experience with Supply Chain Management and inventory management is preferred
RESPONSABILITÉS
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded – Must show dignity and respect to all people
Integrity – Must exemplify the highest degree of ethical behavior
Results Oriented – Must show passion, pride and commitment to succeed
Trust – Must be honest, sincere and confident
Teamwork – Must build trusting relationships
Innovation – Must progress through a combination of creativity, common sense and vision
Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Responsibilities:
Collecting, Analyzing, and Draft the project’s business requirements and transferring the same knowledge to development team. Must clearly articulate the functions, goals, and metrics required to translate into technical requirements.
Evaluate the data collected through task analysis, business process. Develop and deliver progress reports, proposals, requirements documentation, and presentations when necessary and in a timely manner.
Diagnose and track down any functional issues to a root or functional cause.
Develop and maintain effective working relationships with team members, internal partners, customers and others through the use of good interpersonal skills.
Communicate effectively with external/internal stakeholders to deliver functional requirements. Coordinate with respective areas to resolve issues and develop processes to accomplish shared goals.
Effectively deal with change in a fast paced demanding environment while maintaining a positive and cooperative attitude.
Act as a subject matter expert to the business leadership/operations to influence, manage change, and educate for priority setting to ensure business commitments and objectives are met.
Participate in cross-functional work sessions with various resources to capture stakeholder needs and required system requirements/features. Managing any change requests related to the working project plans daily to meet the agreed deadlines.
Act as Project Manager identifying the goals and objectives, success criteria, action items/deliverables and task owners responsible for completing a project. Manage project timelines, workflow and administrative tasks to meet deadlines and budget constraints in accordance with project requirements.
Designing and executing the test scripts and test scenarios. Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software.
Provide customer support and post implementation monitoring during initial rollout.
Other duties as assigned.
LES QUALIFICATIONS
Qualifications
Requirements:
Bachelor’s degree in Business Administration, Computer Science, or any related field from an accredited institution.
5 years’ experience as a Business or Systems Analyst.
3 to 5 years’ of Project Management or Process Leader experience required
Experience in CPG is a MUST
Experience with various POS data (Circana (previously IRI), LDIA, Retail Link, Toolbox, Dunnhumby, etc); JDA (Blue Yonder)
Analytical mindset
Ability to present internally & externally (ie. Customer/Client)
Effectively deal with change in a fast-paced demanding environment while maintaining a positive and cooperative attitude.
Knowledge, Skills and Abilities Requirements:
Proficiency in Project Management Methodology (PMM) including the development of project plans/documentation.
Must be motivated, energetic; possess strong organizational skills as well as excellent people and team building skills.
Team oriented and multi-tasked with exceptional organizational skills
Ability to work both independently and in a team-oriented, collaborative environment
Good communication skills (written & oral).
Proficiency with Microsoft Office Suite, especially PowerPoint, Excel, Word, Outlook.
Advanced skills with project management tools such as Microsoft Project, and analytical tools and flowcharting tools such as Microsoft Visio preferred.
Ability to work independently or assisting senior analyst in the design of technical business
A French version of this job description is also available here: https://french.acosta.jobs/ | Une version française de cette description de poste est également disponible ici : https://french.acosta.jobs/
Catégorie d'emploi: Retail
Type de position: Full time
Unité commerciale: Marketing
Échelle salariale: $61,500.00 - $76,900.00
Company: Premium Retail Services (Canada), Inc.
Req ID: 5797
#fr
About Us: Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. Acosta et ses filiales, de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. Acosta et ses filiales sont des employeurs offrant l’égalité des chances. Nous nous engageons à fournir des aménagements pour les personnes handicapées. Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation. Acosta, and its subsidiaries, is an Equal Opportunity Employer