Job Information

Cisco Customer Delivery Architect- Cisco Routing & Switching platforms - Mumbai (10+ Yrs) in Mumbai, India

Who you will work with

Come join the CX team focusing on Enterprise Networking Emerging Tech Solutions (SDA, SDWAN, Meraki etc.) as a Consulting Engineer. We need a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a top-tier mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Leadership skills, you're well-positioned to become an advisor capable of building proven, long-term relationships with customers. This role requires taking ownership of key accounts, to ensure committed service delivery.

Who you are

  • Deep technical knowledge of Cisco Routing & Switching platforms is a must.

  • Deep understanding of Cisco’s EN Product Line and Solutions: Catalyst Centre (DNAC/SDA), Catalyst SDWAN, Catalyst switching products and different router families. Deployment experience on these technologies.

  • Familiarity with cloud computing concepts including public clouds (AWS, Azure, GCP), containers/dockers/virtualization, web services APIs, elastic infrastructure, is a plus.

  • Networking: OSI Layer 2 and switching knowledge (Spanning tree, vPC, Ether-Channel, VLAN, VXLAN, etc), Layer 3 routing (OSPF, EIGRP, ISIS, BGP, MPLS, IPv4/6), DNS/DHCP WAN/ISP, network virtualization (N1kv, VRF), basics of higher layer protocols: SSL/TLS, HTTP, real-time traffic (voice/video), NFS, database access protocols.

  • Solid Experience in architecting solution and design of complex customer deployments with ability to explain the design decisions.

  • Experience with scripting languages such as Python or Bash. Python experience is preferred.

  • Knowledge of other EN technologies such as Meraki, Cisco Wireless and Cisco ISE is a bonus

  • Programmatic control of infrastructure elements (data model, API), integration frameworks and technologies

  • Network/Infrastructure Security technologies (Firewall, access control, intrusion detection, intrusion prevention, administrative access control) and Compliance (PCI, SOx, HIPAA)

Desired Skills

  • Requires BS/BE/BTech degree or equivalent plus 10+ years of related experience in IT industry

  • Certifications: CCIE Preferred, CCNP, Cloud Certifications (AWS, Azure etc.), SDN

  • Hardworking, persuasive, personable leader with a vision capable of quickly establishing executive interest in how to architect, deploy and operate the Enterprise network of the future.

  • Understands and can articulate the value and business advantage of enterprise solution techniques and cloud architectures

  • Strong customer-facing sales and architectural skills.

  • Core expertise to include design concepts, IT analysis/analytical thinking, innovation management, enterprise perspective and process knowledge.

  • Analyzes opportunities with a broad, strategic view; integrates business and technology requirements to achieve cross-domain solutions that work across the enterprise; applies methodologies that are appropriate for multiple users / technology platforms.

  • Client-facing, multi-functional influence, external and internal consulting/partnering.

  • Solid grasp of the industry landscape (competitors and partners)

  • High-level, out-of-the-box thinking, analytical reasoning, and creative problem solving skills.

  • Ability to shift from high-level thinking to realistic and pragmatic execution is crucial.

  • Good end-to-end IT process, including architecture, design & engineering, implementation, and operations;

  • Excellent written and verbal communications skills: ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers.

  • Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication-cultural sensitivity, goal alignment, learning agility, and virtual/remote training.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.