Job Information

UPMC Supervisor Therapy Services in Muncy, Pennsylvania

The Supervisor Therapy Services oversees the daily operations of rehabilitation services and is accountable for the duties and responsibilities of all therapy staff as defined by their professional organizations. Assists in the development and implementation of the strategic plan. Plans and administers programs to support UPMC Susquehanna initiatives. Provides clinical services based on licensure.

This position will work daylight hours as scheduled along with some weekends and holidays based on the department's needs.


  • Resolve customer satisfaction issues to include patients, physicians, or other departments within the system.

  • Oversees the patient registration, billing, scheduling, and database management. Coordinates with Information Technology all hardware and software needs. Assures system information policies are adhered to.

  • Oversees the environment of care in therapy areas, and takes a proactive approach to patient and employee safety. Communicate and develop action plans when a deficiency occurs.

  • Assists in developing and managing all operational phases of therapy services within established budget guidelines, including developing and implementing operational standards, goals, objectives, and budgets.

  • Manages and develops a staffing plan that matches the resources with the demand of the clinic and volume that assures high quality of care yet stays within the financial parameters of the system. Provides coverage to other clinics as indicated.

  • Conducts outpatient therapy meetings with the staff regularly to share information, solicit feedback, and encourage employee engagement and satisfaction.

  • Operates therapy services following the guidelines and standards of the organization as well as regulatory agencies. Establishes standards of care that follow all policies and procedures for the department and system.

  • Provide clinical services based on license on a frequent, daily basis.

  • Demonstrates the knowledge and skills necessary to provide care based on physical, psychosocial, educational, safety, and related age-appropriate intervention. Demonstrates clinical/technical skills unique to their license.

Bachelor's Degree in Physical Therapy or Occupational Therapy from an accredited college or university is required. Masters Degree in Physical Therapy or Occupational Therapy preferred. Two years of Physical or Occupational Therapy experience is required. Five years of clinical supervisory experience is preferred. Demonstration of leadership skills through participation in committees or projects.

Licensure, Certifications, and Clearances:

Licensed in Physical or Occupational Therapy in the Commonwealth of Pennsylvania required

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • Occupational Therapist (OT) OR Physical Therapist (PT)

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran