Job Information

Georgia Employer TEAM MANAGER I - US SERVICES in Norcross, Georgia

Team Manager I - US ServicesRequisition ID 2023-22265 Job Locations US-GA-Peachtree Corners Position Type Regular Full-Time Category Claims Business Unit CUS_Loss Adjusting USExcellence In Everything We TouchPosition SummaryUnder direction of the Managing Director, Service Center Manager, or Operations Manager, leads a unit in producing a product of superior quality for Crawford & Company clients while meeting established production objectives and service standards.ResponsibilitiesProvides direction and supervision to adjusters and other staff.Recruits, hires and evaluates performance of personnel as necessary.Trains and develops new employees.Assigns work ensuring balanced workload for employees in unit.Reviews all assignments seven days after creation or in accordance with service standards; continues to review CMS2 Diary at appropriate intervals.If applicable, reviews reserves at least every 30 days and revises as necessary.Reviews and corrects outgoing reports.Completes file re-inspections and audits as requestedMonitors production, reviews CMS2 billing dockets and monitors gains and losses on contract accounts.Maintains a minimal working caseload meeting all production objectives and service standards.Completes file re-inspections and audits as requestedRecommends candidates for cross-training and advanced training.Promotes a good public image of the Company.May make or attend Sales and Marketing calls as necessary.Maintains up-to-date knowledge of licensing and regulatory requirements of industry and ensure compliance of employees in unit.Encourages employees to pursue continuing education and monitors their completion of required courses; continues own personal development through continuing education and seminars.Maintain records such as sick leave, vacation, company car, expenses and budgets as necessary.Upholds the Crawford Code of Business Conduct at all times.Participates in special projects or performs duties in other areas as requested.RequirementsHigh school diploma and at least two years college or an equivalent combination of education and experience.Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level.Must possess a valid driver\'s license.Previous experience as an Adjuster, Supervisor, Adjuster in Charge, Manager, or Team Manager. Previous supervisory experience desirable.Excellent verbal and written communication skills.Analytical ability.Ability to effectively manage, supervise, and develop employees.Thorough knowledge of services being delivered by branch office.Good mathematical aptitude.Good organizational and interpersonal skills.In-depth knowledge of insurance coverage, practices and negotiating skills.Familiarity with legal, medical and technical disciplines.Computer skillsAbout UsWhy Crawford?Because a claim is more than a number - it\'s a person, a child, a friend. It\'s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the... For full info follow application link.Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.