Job Information

AireSpring Account Manager (Telecom) in Pasig, Philippines

 AireSpring is the leading provider of call center traffic to the United States and other countries. AireSpring provides both inbound and outbound VoIP calling solutions to carriers as well as directly to call centers on a wholesale basis. AireSpring also offers a fully hosted Cloud Contact Center service targeted specifically to the Business Process Outsourcing market. AireSpring's solutions are offered through a direct sales channel, master agents, and value added resellers.

AireSpring has received numerous industry awards for "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

Job Description

Account Manager Needed Immediately we will train you.

Working within the sales department of AireSpring the Account Manager will be responsible for the management of named client accounts. The Account Manager acts as the interface between the customer services and sales departments within a company. This involves maintaining the company’s existing relationship with a client or group of clients in order that they will continue using the company for business. It also involves identifying potential new business opportunities within the account. In this role, you will be responsible for working with clients to identify their needs and work out how the company can best meet those requirements. NO HUNTING NECESSARY!

Experience

Account managers are not necessarily required to have direct experience of working in a related role, but they will need to be able to demonstrate a good understanding of the job and enthusiasm for working within a sales and marketing department. The experience of working in a customer-facing role will always be advantageous, as will experience working to a deadline.

Responsibilities

· Relationship management.

· Acting as the first point of contact for company clients.

· Identifying potential new and additional business opportunities within an account.

· Fulfilling client requests.

· Contract renewing.

· Coordinating efforts between departments within AireSpring.

· Setting up meetings to vet customer solutions.

· Act as liaison with other departments in the company according to client requirements

· General administrative duties.

· Selling products

Skills

A polite, friendly and diplomatic manner.

Excellent communication skills, both written and verbal.

Good negotiation skills.

The ability to prioritize and manage several different tasks at once

An excellent understanding of client care.

Exceptional interpersonal skills.

The ability to work effectively to meet deadlines.

Good common sense.

The ability to solve problems as they arise.

A committed and flexible attitude to the job.

Good organizational skills.

The ability to work independently and as part of a team.

Good attention to detail.

 

Qualifications

  • A working knowledge of Outlook, Excel, Word is needed. 

  • Flexible

  • Common Sense 

  • Able to solve problems easily

  • Excellent Phone manners 

  • Able to think on your feet 

PLEASE INCLUDE YOUR SALARY EXPECTATIONS

a.    Vacation Leave (Pro-rata)

b.     Sick Leave (Pro-rata)

c.     HMO Benefit with 100% premium being shouldered by the Company to be processed on your joining date;

d.     HMO Dependent coverage: 80% employer; 20% employee sharing, after six month of service.

d.     Attendance Bonus (AB)/month subject to AB guidelines (PHP 3,500)

e.     Travel Assistance Php1200

e.     10% Night differential

f.      Free Parking

33rd Floor One San Miguel Avenue Building Ortigas Center Pasig City

No WFH options