Job Information

Commonwealth of Pennsylvania Aging Care Manager 3 (Local Government) - Allegheny County Area Agency on Aging in Pittsburgh, Pennsylvania

Reference #: 4519604 THE POSITION Do you have a passion for helping others?  If so, Allegheny County Department of Human Services (DHS), Area Agency on Aging (AAA), is seeking a hard-working, forward-thinking Aging Care Manager 3 who is dedicated to helping assist our residents, 60 years of age and older, to live safe, healthy, and when possible, independent lives.  This is a rewarding career opportunity for a patient, compassionate, and organized person who would enjoy assisting senior citizens with obtaining services and supports to stay active and safe.  Take pride in the work you do and apply with us today!


As an Aging Care Manager 3, you will maintain, update, and disseminate extensive information regarding aging programs, services, and regulations.  You will have the opportunity to provide vital technical support to care management and protective services staff, providers, and subcontractors, and investigate complaints of abuse and neglect.  We are looking for someone with excellent critical thinking skills in order to perform protective services investigations and maintain a caseload of vulnerable older adults in need of protection from abuse, exploitation, abandonment, or self-neglect.

Specific case management duties include recommending cases for guardianships or mental health commitments, conducting interviews, providing consultative or expert opinions to law enforcement, prosecutors, and judges concerning abuse or neglect, and working directly with law enforcement and other professionals throughout the investigation process.  Within this role, you will also provide training to new staff members, coordinate and monitor the after-hours on-call program, and screen incoming referrals and reports for individuals who may be in need of protective services.

Work Schedule and Additional Information: Full-time employment Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email.  Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Aging Care Manager 2 or Aging Program Assessor; or One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements: You must meet the PA residency requirement.  For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Allegheny County.  If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.

You must be able to perform essential job functions.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.  Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.  Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date.  Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.


Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences for veterans, go to click the Veterans' Preference tab or contact us

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.