Eligibility Specialist III
Eligibility Specialist III
$54,995.20 - $66,851.20 Annually
Placerville & South Lake Tahoe, CA
Full Time, Part Time, Limited Term & Extra Help
Health and Human Services Agency
6/11/2023 11:59 PM Pacific
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The County of El Dorado (https://www.edcgov.us/) , Health and Human Services Agency (https://www.edcgov.us/hhsa) is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.
SOCIAL SERVICES DIVISION
The Health and Human Services Agency’s Social Services Division (https://www.edcgov.us/Government/HumanServices/Pages/human_services_main_info.aspx) strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.
The Eligibility Specialist III performs the most complex work requiring an advanced level of technical knowledge in the determination of eligibility for one or more public assistance programs, departmental processes, and caseload/workload administration; performs help desk functions; provides training to a unit of workers determining eligibility for public assistance; serves as a lead worker for less experienced employees; and performs specialized duties or assignments such as fair hearing or welfare collections that require considerable inter program knowledge of eligibility regulations, policies, and procedures.
The selected candidate will have the opportunity to:
Provide support to supervisor with unit operations and coverage.
Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and identify need for public assistance programs and services.
Assist in the development and implementation of procedures for public assistance programs.
Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.
Provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff, and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings.
Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation.
Ensure accuracy and completion of application and declaration forms.
Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.
Enter and retrieve numerical and narrative data, and issue benefits from an automated computer system.
For a full description of duties and responsibilities, please review the job description here (https://www.governmentjobs.com/careers/edcgov/classspecs/1335059?keywords=Eligibility%20Specialist%20III&pagetype=classSpecifications) .
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations:
Education and Experience:
One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist II;
Three (3) years of full-time experience determining eligibility for public assistance programs or collections experience which must have included interviewing and negotiating payments in a public human services agency.
Licenses and Certifications:
Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.
Click here (https://www.governmentjobs.com/careers/edcgov/classspecs/1335059?keywords=Eligibility%20Specialist%20III&pagetype=classSpecifications) to view the minimum qualification for Eligibility Specialist III, as well as the physical, environmental, and working conditions.
The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification.
SUBMIT YOUR APPLICATION
Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept".
If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at email@example.com.
The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.
A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.
Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.
For more information on the recruitment process, click here. (https://www.edcgov.us/Government/HumanResources/Pages/Recruitment.aspx)
Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
The County of El Dorado is recruiting applicants for Eligibility Specialist III. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. If you are interested in the position of Eligibility Specialist III within any County department, please submit your application.
We currently have the following vacancies:
- Two (2) full time vacancies in the Health and Human Services Agency, Social Services located in Placerville or South Lake Tahoe, CA.
Click here for Frequently Asked Questions.
The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer.
Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.
Escape the traffic and smog because El Dorado County is just:
40 miles to Downtown Sacramento
50 miles to Sacramento International Airport
129 miles to San Francisco
Here area few of the many activities and events available throughout El Dorado County:
Hiking, Camping, Fishing, Boating, and Watersports
Skiing and Snowboarding
Live Music and Music Festivals
Local Craft Breweries and Wineries
El Dorado County Fair
Placerville Speedway Races
Farm to Fork Restaurants
Small Business Shop
CHECK OUT OUR VIDEO TO LEARN MORE!
The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!
For your Health and Well-Being:
Flexible Spending Accounts - FSA & HSA
Employee Assistance Program (EAP)
Basic Life Insurance
Long Term Disability (LTD)
Discounts on gym memberships
For your Financial Future:
For your Work/Life Balance:
To learn more about the benefits offered by the County of El Dorado
please visit our website located here (https://www.edcgov.us/Government/Risk/Documents/2023/GE%20Benefit%20Summary%2012-7-2022.pdf) .
Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.
Supplemental questions play an important role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.
I acknowledge receipt of this information
This position requires a valid CA or NV driver's license and satisfactory driving record. Do you possess a valid CA or NV driver's license and have a satisfactory driving record with the CA or NV DMV?
Yes, I possess a valid CA or NV driver's license and have a clean driving record with CA DMV.
No, I do not possess a CA or NV driver's license.
I possess a valid CA or NV driver's license but do not have a satisfactory driving record with CA DMV.
Describe your experience planning, organizing, coordinating, training and leading staff. Include in your response which techniques you used to engage and build relationships with those you are providing direction to. Provide where you gained this experience, and the number of years performing this work. If you do not have experience in this area please type N/A.
Describe your experience reviewing public assistance cases for accuracy and authorizing case actions. What processes have you developed to ensure a thorough case review? Provide where you gained this experience, and the number of years performing this work. If you do not have experience in this area please type N/A.
Describe your experience explaining complex procedures to clients. In your response, include the methods or techniques you use to communicate complex rules clearly to people of diverse social, economic and cultural backgrounds. Provide where you gained this experience, and the number of years performing this work. If you do not have experience in this area please type N/A.
Describe your experience reviewing regulations, policies, and procedures governing eligibility for diverse public assistance programs, include any experience you have providing direction and training in this area. Provide where you gained this experience, and the number of years performing this work. If you do not have experience in this area please type N/A