Job Information

Gentiva AIM Clinical Coordinator LPN in Plano, Texas

Our Company

Empatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.


We are looking for an AIM Clinical Coordinator LPN to join our team. This position will directly report to the Director of AIM and is responsible for coordinating and managing all day to day business affairs and other clinical activities related to the administration of the Advanced Illness Management (AIM) and Palliative Care department.

  • Schedule and manage frequency adherence, clinical coordination, medical record maintenance function, and marketing function

  • Field incoming calls from partners and patients

  • Manage Visit Freq compliance, scheduling PRN visits, post hospitalization follow up with patient/family-expediting discharge home with AIM communication with partners, schedule post hospitalization visits.

  • Order labs, DME, imaging. Coordinate results with NPs, enter telephone encounters in partner EMR, enter routine visit med reconciliation in partner EMR.

  • Ensure transitions to HSP referrals to CTC for care type.

  • Assist in appropriate identification of HSP eligible pts. identifying HH providers that can accept HH referrals from PCC.

  • Identify and communicate local partner office for lab drop off

About You

  • Bachelor degree in Nursing

  • Minimum of three years health care delivery or related business experience required

  • Experience in Part B billing setting preferred

  • LPN License required

  • Experience with Computer applications and Electronic Medical Records

We Offer

  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  • Opportunity to participate in a Fleet Program

  • Competitive Salaries

  • Mileage Reimbursement

  • Professional growth and development opportunities


  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet stage specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

ReqID: 2024-102376
Category: Administrative/Clerical
Position Type: Full-Time
Company: Empatia
Type of Service: Palliative Care Only