Job Information

Jack Henry & Associates Product Owner Advisor- Payments in Remote, United States

Product Owner Advisor- Payments



Position Level

Individual Contributor


Information Technology

Position Type


Working Time



Remote, Remote

Travel Requirements


Description & Requirements

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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We are adding a Product Owner Advisor to our Consumer and Commercial Payments Team. This team is responsible for providing superior products that are used by our customers to ensure the successful movement of electronic payments. This position will contribute to the software development process by interpreting business needs and translating business value into a clear product vision. This position will serve as the final authority on an agile team for prioritization, value and functionality.

This Product Owner must be a seasoned, experienced professional with a background in FINTECH or payments that is capable of providing solutions for complex and diverse products. You will use your broad expertise or unique knowledge to contribute to our organizations objectives and serve as a SME (Subject Matter Expert) in the financial industry.

This position can be worked remotely from the United States, but the candidate will be working in the Eastern Time Zone hours.

What you’ll be responsible for:

  • Collaborates and engages with business owners and stakeholders.

  • Collaborates with product team and stakeholders to define roadmap, release plans, and Minimum Viable Product (MVP) to achieve company strategic goals.

  • Cross-collaboration within the organization to obtain feedback from support teams on product or feature.

  • Capably reports the product status and strategic vision to the team as well as outside the team.

  • Makes business decisions by creating epics, features, and stories so that their agile team understands product outcome objectives.

  • Leads stakeholder meetings and encourages innovative ideas from agile team members and stakeholders.

  • Creates, maintains, prioritizes, and sequences their product backlog based on business value or ROI.

  • Creates user stories and acceptance criteria based on the Voice of the Customer (VOC) that are granular enough for a single sprint.

  • Prioritizes user stories and defects/bugs to seed a sprint’s backlog based on business value.

  • Participates in organizational backlog prioritization, sprint and release planning, daily stand-ups, demos/reviews, retrospectives, product backlog refinements, and other Scrum-related ceremonies.

  • Reviews deliverable and demonstrable code after every sprint, accepting or rejecting based on value.

  • Develops and maintains standards for progress visibility and their team’s ‘definition of done’ for all tasks.

  • Provides summary information on new features to Communications and Education teams.

  • Coordinates pilot testing of new products and features, and seeds backlog with recommended improvements.

  • Collaborates with the team’s Scrum Master to build a self-organized team.

  • Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.

  • May perform application, system, and regression tests.

  • Assists less experienced peers.

  • May perform other job duties as assigned.

What you’ll need to have:

  • Bachelor’s degree required.

  • Minimum of 10 years of experience as a product owner.

  • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification(s).

  • Must have experience in one of the following industries: FINTECH, Payments, or Financial.

  • Must have project management experience.

  • Must have excellent verbal and written communication skills that invoke humility, excellence, and good judgment with teams, customers and other stakeholders.

  • Must have the ability to define system and functional requirements, meet aggressive deadlines, and have the ability to evaluate the intangibles of situations and data.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstandingbenefit programs ( to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit ourCorporate Responsibility ( site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.