Job Information

Humana Lead Product Manager - Group Products- Life and Disability in Richmond, Virginia

Become a part of our caring community and help us put health first

The Lead Product Manager Leads all phases of the product life cycle for group disability and life products, from inception to introduction into the marketplace. The position focuses on meeting specialty growth goals by developing products to meet target customer needs and achieve cost and success outcomes. Once products are launched, Lead monitors efficacy of products and uses customer and business partner feedback to evaluate product performance and adjust as needed.

The Lead Product Manager Leads all phases of the product life cycle for group disability and life products, from inception to introduction into the marketplace. The position focuses on meeting specialty growth goals by developing products to meet target customer needs and achieve cost and success outcomes. Once products are launched, Lead monitors efficacy of products and uses customer and business partner feedback to evaluate product performance and adjust as needed.

As the specialty portfolio owner, you will need to understand employer trends and needs, understand competition and customer gaps, along with ability to anticipate new inflection points. You will manage the entire specialty portfolio for the Employer Segment from concept development through delivery. You will also lead all phases of specialty product life cycle from inception to introduction into the marketplace. Working closely with Product Marketing, Consumer Health and Product Enablement, you will drive the product market positioning to win. You will also work closely with sales, actuarial and underwriting as well as implementation teams to ensure products are delivered to market as intended.

Key Responsibilities

The Lead Product Manager works alongside the Director, Group Disability and Life to drives sales and product strategy. Together, you will partner with key Humana Stakeholders through the following ways:

Specialty Leadership

  • Collaborates on the development of product and partnership strategies that will deliver market growth

  • Leads end-to-end thinking driven by customer needs and iterative development

  • Provides ongoing success outcomes to key stakeholders

Field Sales

  • Partners with the sales team and represents our products and solutions externally with agents, clients/prospects and at industry events for business development opportunities.

  • Attends & actively participates in Local Market operating plan meetings as the accountable voice of Specialty Product to support market new business and retention strategies.

  • Leads market group product pipeline calls with sales, partners and program leadership.

  • Messages and brings to life our product & market value proposition and available support tools.

  • Develop and document product specific strategies in partnership with sales on specific opportunities and RFI/RFP responses as needed.

Group Product

  • Owns the learning agenda; collects market insights and competitive intelligence to feed into future product development needs from sales, agents/brokers, thought leadership centers and through a commitment to ongoing industry research.

  • Work with team to execute market-level product launches which may include strategic sales positioning, in-market broker and sales training sessions, product demos, real-time & continuous feedback on future experience.

  • Works closely with the Product Marketing & Content teams to drive and support comprehensive multi-faceted marketing and sales enablement plans which includes campaigns, collateral, internal & external trainings, hosted events, that represents Humana as an industry leader and subject matter expert.

  • Owns the continuous feedback loop between go-to-market touchpoints, such that employer and broker insights are accounted for in our current product offerings, future product development, roadmap planning and ongoing operations & capability enhancements.

Use your skills to make an impact

Essential Requirements

  • Bachelor's degree in Business, Healthcare Administration or other related fields OR equivalent work experience

  • 5+ years of experience in the support of developing, executing and or the selling of transformational ancillary products.

  • Experience and knowledge of embedded and stand-alone ancillary product solutions and capabilities; understand the value of digital and consumer oriented health products with the consumer experience at the forefront.

  • Highly engaged, competitive and execution oriented - driven to achieve excellence and differentiated results through local partnership with our sales team to meet and exceed group membership growth targets.

  • Ability to adapt quickly and juggle multiple competing priorities in a fast paced environment.

  • Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders which include clients, agents/brokers, management and business executives.

  • Both qualitative & quantitative analysis experience, with the proven ability for trend identification, actionable insights development and incorporation into business & local market planning

Additional Information

Work at Home/Remote Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#LI-KR1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.