Job Information

Insight Global IT Support Engineer, Level 2 in Roanoke, Texas

Job Description

An employer in Roanoke, TX is looking for an experienced IT Support Engineer who will help play a crucial role in supporting their client's infrastructure. This person will be responsible for managing system security, including Active Directory roles and permissions and Group Policy deployments. They will also be involved in design and support of customer cloud and virtualized environments. They will help support and install LAN, WAN, mobile, and other systems infrastructure. In all of these areas, they will help analyze and isolate issues and provide resolutions.

This is a small MSP with several clients spread out around TX. Majority of this role will be on site at the company's location in Roanoke TX. Remote work allowance will be available 1 day a week after initial 6 month training period. This role is posted at $70,000-$80,000/year and compensation is evaluated based off of experience and skill level.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

Ideally 4+ years experience in an MSP environment

Expert-level knowledge of Active Directory and system security management

Experience with installation and maintenance of Hyper-V, AWS, and Azure

environments

Proficient in Office 365 deployments, including SharePoint, OneDrive, and Teams

Experience with maintaining firewalls, routers, and switches and a very proficient understanding of TCP/IP, DNS, etc (SonicWall, Fortinet, Ubiquiti - Preferred)

Experience handling migrations from On-Premises AD Environments to 365 Cloud Solutions

Excellent direct support skills, with a focus on delivering outstanding service to internal

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We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.