Job Information

General Dynamics Information Technology Network Computer Support Technician in Rome, New York

Req ID: RQ167922

Type of Requisition: Union

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Field Engineering


Network Operations,Networks,Network Troubleshooting


CompTIA - Security+ - CompTIA


2 + years of related experience

US Citizenship Required:


Job Description:

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Field Support Technician in Rome, NY , who holds active DOD Secret Clearance.

  • The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.

Support Technician maintenance includes (but is not limited to):

  • Terminate ADCS circuits activated at the node point-of-presence (POP).

  • Report failures to the on-site government contract representative no later than the start of the next duty day

  • Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”

  • Monitoring the on-site and remote locations

  • Perform additions, changes, and relocations of ADCS equipment

  • Performs a range of technical tasks and provides site support.

  • Modifies, moves, and installs a range of new equipment.

  • Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

  • Operations and maintenance of communications/computer systems and networks.

  • Installs communications/computer systems in accordance with the respective installation spec.

  • Troubleshooting and support of communications systems/networks.

  • Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.

  • End-user support and training on communications systems/networks.

  • Administer network/cyber security policies and procedures.

  • Maintains current knowledge of relevant technology as assigned.

  • Participates in special projects as required.

  • Focused on identifying customer needs and maintaining customer satisfaction.

  • Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Required skills:

  • Must have an active Secret Level security clearance

  • Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher

  • Must have High School Degree and 2 years’ experience; or equivalent

  • Must be onsite in Rome, NY

Working Conditions:

This mission supports 24/7 x 365, shift work and weekends may be required

Work may require some physical effort in handling equipment, boxes etc.

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The likely hourly rate for this position is between $23.73 - $35.59. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.