Job Information

Philips Clinical Application specialist, US in Seoul, South Korea

[Role Summary]

Drives clinical support for products and clinical marketing including sales presentations, product demonstrations, and product training.

[ Key Areas of Responsibilities]

Ultrasound business support

  • Sales support to meet the business target

  • Clinical Application Specialist is the knowledge expert on the clinical application of the product / solution / service.

  • Supports Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations.

  • Develop and execute winning clinical sales strategies to expand market share

  • Actively participate with sales team in coordinating and executing clinical evaluations, product demonstrations and presentations

  • Keep up to date with new developments in the clinical application and operating field of the relevant equipment

  • Clinical Marketing support and execute for new products launches and product features in congress, clinical event, Hands on workshop


  • Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered

  • (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

  • Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips

  • Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy

  • Train clinical application specialist and sales for channel partners

Customer Satisfaction & Feedback

  • Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction

  • Report to on difficulties in optimal usage of the equipment

  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely.

[Qualifications & Requirements]

  • More than 5 years of experience in the ultrasound company

  • Certificate of Radiological Technologist

  • Preferential: English

  • 보훈 대상자 가점 채용