Description
We are offering a long-term contract employment opportunity in the service industry located in Shakopee, Minnesota. The role is for a receptionist, where you will be the first point of contact for our customers and assist them with their needs.
Responsibilities:
• Serve as the first point of contact for customers, handling inbound calls with professionalism and courtesy.
• Operate a multi-line phone system, ensuring all calls are answered and directed to the appropriate parties.
• Utilize basic office skills to manage tasks such as filing, copying, and scanning documents.
• Provide exceptional customer service, promptly addressing customer inquiries and resolving any issues.
• Maintain customer records, ensuring all information is accurate and up to date.
Requirements • Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills.
• Experience with a multi-line phone system, effectively managing multiple calls and directing them to the appropriate departments.
• Basic office skills are essential, including experience with office equipment, email, and standard software applications.
• Filing knowledge is required, demonstrating the ability to organize, maintain, and update company files as needed.
• Exceptional customer service skills are a must, with the ability to listen, understand, and respond to customer needs promptly and professionally. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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