Additional Information
Job Number 25064937
Job Category Food and Beverage & Culinary
Location Spartanburg Marriott, 299 North Church St, Spartanburg, South Carolina, United States, 29306VIEW ON MAP (https://www.google.com/maps?q=Spartanburg%20Marriott%2C%20299%20North%20Church%20St%2C%20Spartanburg%2C%20South%20Carolina%2C%20United%20States%2C%2029306)
Schedule Full Time
Located Remotely? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Pyramid Global Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.
Duties include:
Responsible for motivating and managing a team of front and back of the house food and beverage management.
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Participate in total hotel management as a member of the Hotel Executive Committee
Implement and maintain F&B sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and associate satisfaction
Exercise quality control for both food and beverage
Maintaining standards of service and ensure their implementation
Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
Maintain communications with Corporate Staff
Coach and counsel employees to reflect brand service standards and procedures
Qualifications:
6 years or more of progressive hotel Food and Beverage experience
Service oriented style with professional presentations skills
At least 3 years’ experience in a senior role in a food and beverage environment
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience implementing new F&B concepts
This company is an equal opportunity employer.
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