Job Information

Wells Fargo Capacity and Backup Governance Lead Engineer in TEMPE, Arizona

About this role:

Wells Fargo is seeking a Lead Systems Operations Engineer...

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

In this role, you will:

  • Build, and maintain solid working relationships in and outside of immediate department

  • Interact and lead complex discussions comfortably with senior levels of management.

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact

  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area

  • Develop and implement risk monitoring and risk reporting processes and controls

  • Lead Control Management project or virtual teams

  • Provide compliance risk and regulatory subject matter expertise for a defined set of moderate risk compliance program elements

  • Recommend opportunities for process improvement and risk control development

  • Collaborate and influence all levels of professionals including managers

  • Contribute to large scale planning of strategies

  • Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements

  • Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualification:

  • 5+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training,, education

  • 5+ years of Systems or Capacity Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 2+ years of demonstrated technical expertise and comprehensive knowledge of infrastructure performance and capacity management to support high volume, multi-tier applications.

  • 1+ years of experience with Enterprise monitoring and visualization tools like Prometheus/Grafana, AppDynamics, Google logging, Elasticsearch and Splunk.

Desired Qualifications:

  • 5+ years of experience in Process automation, machine learning engineering, data engineering, Software engineering or a related field.

  • Excellent verbal, written, and interpersonal communication skills. Ability to articulate technical solutions to both technical and business audiences.

  • Recent and demonstrated ability to influence management on technical or business solutions.

  • Experience in partnering with developers and architects from other teams to build solutions and resolve system and business problems.

  • Experience in leading / facilitating analysis of current systems and problem identification and resolution.

  • Ability to lead / facilitate technically complex discussions and working sessions in person or via teleconference.

  • Strong understanding and experience with process automation, data engineering, building pipelines automation anywhere or like tools

  • Experienced in IT Capacity and Backup Management and Governance

  • Experience with configuring and supporting application capacity and performance modeling for server/serverless assets and network devices in advanced capacity planning and modeling tools such as Helix Continuous Optimization or TrueSight Capacity Optimization by BMC.

  • Understanding of Agile practices and ability to work with Agile teams to define and track user stories.

  • Proven ability to understand and communicate effectively about technical, complex compliance standards and policies.

  • Strong administrative and organizational skills in a deadline-driven environment.

  • Ability to work independently and as part of a high-functioning, collaborative team of professionals, including the ability to form relationships at all levels of the organization.

  • Strong ability to prioritize and handle multiple tasks and to be detail oriented in a fast-paced, deadline driven environment

  • Strong knowledge and experience with deploying automations at scale in cloud environments such as GCP or Azure.

  • Extensive experience in DevOps, using technologies like GitLab, GitHub, Azure DevOps, or similar tools.

  • Understanding of machine learning algorithms, data structures, and statistics.

  • Experience with delivering applied machine learning products, including taking a product through design, implementation, and to production.


  • 1525 W T Harris Blvd., Charlotte, NC

  • 1100 Corporate Center Dr., Raleigh, NC

  • 1305 W 23rd St., Tempe, AZ

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.


Req Number: R-315441-3

Updated: Mon Nov 27 00:00:00 UTC 2023

Location: TEMPE,Arizona