Job Information

Cushman & Wakefield Sr Portfolio Administration Coordinator in Temple Terrace, Florida

Job Title

Sr Portfolio Administration Coordinator

Job Description Summary

Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. This position may be assigned to one or more accounts/clients.

Job Description

  • Review and fully resolve all open Engie payment issues from the 2024 tracker totaling $111K

  • Collaborate with Portfolio Administration Coordinators on all future Engie issues

  • Act as liaison between Verizon Energy, Engie and Lease Administration to troubleshoot utility discrepancies

  • Maintain detailed tracker of all 2025 and future year Engie issues to include location, description, amount and all follow-up dates

  • Resolve and clear all late payments from Landlord statements

  • Recover and/or track credits as a result of overpayments or payments to incorrect vendors

  • Resolve and clear all late payments and associated late payment penalties as a result of Engie delays

  • Follow through on each individual Engie payment issue to identify and detail root cause

  • Review and take appropriate action to resolve all Mech Feed Vendor Payment Blocks

  • Review and abstract documents including updating and maintaining all lease information and data in our technology information systems, as required

  • Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail

  • Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct

  • Responsible for ensuring the financial obligations of our client is accurate

  • Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies

  • Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations

  • Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries

  • Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms

  • Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords

  • Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements

  • Establish task priorities and create schedules for portfolio objectives

  • Able to manage multiple projects/priorities in a fast-paced environment

  • Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions

  • Assist or oversee special projects as requested by the client or leadership

  • Assist manager or oversee the creation and continuous updates to process playbooks

  • Provide guidance and direction to other Portfolio Administration Coordinators on various tasks and projects

  • Continuously seek business expansion opportunities with existing clients and develop those opportunities

  • Stay up to date on the latest industry standards and trends

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”