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Credit Services Rep III
Toronto, Canada
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
Primary responsibility is to serve as loan servicing point of contact for assigned Borrowers and Lenders on moderately complex Corporate and Commercial deals. With some supervision, deliver the highest level of service to agents, lenders, borrowers, and internal business units while ensuring compliance with credit agreements, government regulations and policies/procedures. The successful applicant will have a basic understanding of credit-related products and credit documentation.
Responsibilities
Provides unit business support and acts as workflow coordinator on client and agent loan transaction requests and other support tasks
Support processing credit facility transactions into workflow tools and the system of record with quality control validations and adherence to policies, procedures, control reporting routines and control metric thresholds
Ensures all communication and loan transaction notices are processed timely and accurately
Monitor assigned credit facilities and loan accounts to ensure loan fundings, repayments, interest and fees comply with credit agreements, loan documentation, lender or borrower instructions, internal procedures, and approvals
Monitor, research, and action past dues and reconciliation exceptions
Assist managers on various quality assurance routines/reviews
Service loan requirements for a global and regional corporate and commercial credit portfolio, acting in agency, participant and sole lender roles
Support the processing and reconciliation of loan accounting entries, commitment and loan records, loan statements, interest and fee billings, and wire accounts
Review and adhere to credit legal documentation, corporate documents and policies and procedures
Monitor/Support administrative duties, including control reporting and records filing
Work flexibility, including overtime, weekends and statutory holidays
Qualifications
University degree with preference to math or finance
Basic knowledge of Corporate and Commercial credit products, loan servicing, payments, LIQ/credit systems and legal credit agreements is an asset
Strong analytical, problem solving, and time management organizational skills
Ability to consistently act on detailed instructions with accuracy and under time pressures/deadlines
Able to perform well both independently and in a cross functional team environment with active leadership skills
Supports collaborative efforts to advance process designs, tools, and technology enhancements
Ability to multi-task and adapt in a fast paced and challenging environment with evolving business needs
Ability to adapt and adhere to policies and procedures
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Skills
Attention to Detail
Attention to Policies, Procedures and Metric Thresholds
Customer and Client Focus
Data Collection and Entry
Recording/Organizing Information
Adaptability
Analytical Thinking
Issue Management
Oral Communications
Written Communications
Collaboration
Legal Structures and Legal Forms
Prioritization
What Bank of America Offers
Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.
Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.
Bank of America is an Equal Opportunity Employer.
Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.