Job Information

Oneok, Inc Scheduler - Refined Products in Tulsa, Oklahoma

#WeAreONEOK Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.


Job Profile Summary

Schedules shipments and deliveries to terminals and offlines within a scheduling area in accordance with system capabilities and shipper needs. Monitors tank volumes at terminals (and some offlines) in scheduling area to help manage system inventories. Works with internal stakeholders and customers to manage product flow throughout the pipeline system. Responsibilities include: develop product distribution schedules for all shipments into the system, taking into account asset utilization, power cost management, and transmix reduction; respond to emergencies by remaining on-call 24 hours a day; monitor terminal line activity, stock and loadings, adjusting schedules as needed to maximize throughputs. Maintain strong positive relationships with internal and external customers. Develop Quicksense reports to monitor customer movements and balancing between ONEOK operation systems. This position requires the ability to make real time, quick decisions that could have a moderate financial impact to ONEOK and to customers.

Essential Functions and Responsibilities

  • A scheduler conducts required independent analysis in order to utilize the MAGIC scheduling system or other scheduling tools to develop a product distribution schedule for all receipts and deliveries within the ONEOK Pipeline system. The product distribution schedule is the primary tool used to communicate the transportation of products within the ONEOK Pipeline system to the Ops Control Center and the Operations.

  • Estimates the system terminal and 3rd party off-line daily demand for products in order to adequately extrapolate product demand by grade, batch size(s), and product sequence(s) required to meet the system terminal and 3rd party off-line demands, while minimizing call-outs, DRA usage, power use required to move the product, and transmix generation. Determinations are made by using various systems including ATLAS as well as the scheduler's judgement.

  • Directs the transportation of product shipments, to include specialty grades, within the ONEOK Pipeline system taking into account operational concerns, system infrastructure issues (temporary or long-term), hydraulic dynamics, and product quality standards that could impact supply and/or demand of/for products at a facility.

  • Makes immediate changes and adapts the schedule to emergencies and/or supply disruptions; this is on a daily occurrence. These changes can impact other areas; there is a low to moderate level of complexity (based on the volume of changes and the number of other areas impacted).

  • Manages the product movement schedule to accommodate tank, mainline and unit downtime for repairs, pressure testing or equipment installation with appropriate internal stakeholders to minimize the impact to operations.

  • Directs Field Operations to ensure that proper ticketing of shipments is accomplished; and, research and correct any discrepancies. Auto-Ticketing direction and instructions must be communicated to the Field Operations to ensure accuracy.

  • Prepares and oversees pump orders for Operations Control and Field Operations. The scheduler works to ensure that the product was moved, or will be moved, in consideration of the factors listed in the first responsibility.

  • Communicates, troubleshoots, and finds solutions in working with refinery and shipper personnel daily and update the shipment schedule as the refiners’ schedules change.

  • Provides recommendations to Field Operations on the utilization of the system tank farms in regards to blending, testing, and proper inventory management so as to ensure shipper product availability. At some locations, the scheduler may actually direct the utilization of the tankage.

  • Coordinates with the Quality Control and Operations the testing of all product to: 1) ensure Company quality standards are met,and 2) to maximize the ability of the Company to achieve GLO and Seasonal RVP goals.


  • Associate’s Degree and minimum 2-5 years of industry experience

  • Must be able to adapt and respond quickly to changes, requests, or issues that could have system-wide impacts on inventory/supply if managed incorrectly.

  • Must have strong communication skills, both verbal and written, and have a customer service focus.

  • Requires availability after normal working hours and contributes to the need for the scheduler to be on call 24/7.

Additional Requirements : Regular attendance; the ability to communicate effectively orally and in writing in English with co- workers, supervisors, internal and external customers; the ability to work in stressful conditions; the ability to adapt and respond in changing circumstances; the ability to use a personal computer with the Windows(R) operating system to complete time sheets, send and receive email, and access information posted on the Company's intranet; availability as needed to work on both a scheduled and call-out basis; and the ability to work at the assigned job site. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

Knowledge, Skills and Abilities

  • Ability to: apply basic math, algebra, and statistics

  • Ability to: communicate and/or exchange written and verbal information or instructions

Licenses and Certifications

  • None required

Strength Factor Rating - Physical Demands/Requirements

  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

  • Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

  • Walking: Moving about on foot (Frequently)

  • Sitting: Remaining in a seated position (Constantly)

  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

  • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

  • Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

  • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

  • Climbing: Ladders, Stairs (Occasionally)

  • Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

  • Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

  • Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

  • Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

  • Crawling: Moving about on the hands and arms in any direction (Occasionally)

  • Reaching: Extending hands and arms in any direction (Constantly)

  • Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

  • Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

  • Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

  • Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

  • Hearing: Perceiving the nature of sound by the ear (Frequently)

  • Tasting/Smelling: (Occasionally)

  • Near Vision: Clarity of vision at 20 inches or less (Constantly)

  • Far Vision: Clarity of vision at 20 feet for more (Frequently)

  • Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

  • Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

  • Employee is subject to inside environmental conditions

Working Conditions

  • Well lighted, climate controlled areas (Constantly)

  • Frequent repetitive motion (Constantly)

  • CRT (Computer Monitor(s)) (Constantly)


  • None required.


  • Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email or call 1-855-663-6547​. #LI-HYBRID

Expected Salary Range

$75,000.00 - $113,000.00

ONEOK is a leading midstream service provider and owns one of the nation’s premier natural gas liquids systems, connecting NGL supply in the Mid-Continent, Permian and Rocky Mountain regions with key market centers and an extensive network of natural gas gathering, processing, storage and transportation assets.