Job Information

Clark College Program Manager A - Workforce Education Services in Vancouver, Washington

Clark College is currently accepting applications for a full-time, permanent classified Program Manager A in the Workforce Education Services (WES) department. This position is eligible for a hybrid work schedule of Monday-Thursday on campus, Fridays remote. The hybrid schedule is subject to change based on the needs of the college.

The Program Manager A supports the delivery of WES programs such as Basic Food Employment & Training (BFET), WorkFirst, Worker Retraining, Opportunity Grant, Supporting Students Experiencing Homelessness, Re-Entry, Passport to College, and Emergency Grant. This position is primarily responsible for providing supervision and training to work-study staff, triaging student inquiries, including monitoring triage and outreach for the WES student application.

WES programs provide financial assistance and support services to students that meet diverse program requirements to assist in closing the equity gaps in enrollment, retention, and completion.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES:

  • Oversee personnel decisions involving student employees. Recommend hiring, dismissal, disciplinary action, and position allocation as related to student employees.
  • Supervise work-study staff to include establishing schedules, facilitating training, creating training aides, and processing time and leave reporting.
  • Monitor and collaborate with other staff for front end support.
  • Conduct check-ins and audits related to WES processes, application outreach, and student inquiries.
  • Maintain WES office supply/equipment inventory and process orders for new supplies/equipment as needed.
  • Maintain WES Office Bookings calendars and collaborate with WES staff for office coverage needs.
  • Support Director of WES with monitoring WES program budgets, including work study-related budgets, goods and services, and travel.
  • Monitor payroll reports and collaborate with Business Services on time and effort reporting.
  • Participate in WES and Student Affairs meetings.

  • Perform related duties as required.

     

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

  • Associates degree or equivalent course work.
  • One (1) year of experience working with an academically, culturally, and economically diverse student population.
  • Experience interpreting and applying policies, rules and regulations, working within grant guidelines to determine program eligibility and to ensure compliance.
  • Demonstrated supervisory or lead experience that shows the ability to supervise, guide, and mentor staff.
  • Experience working with Microsoft Office Suite, including Word, Excel, and Outlook.
  • Experience effectively building and maintaining strong relationships with a variety of diverse people and providing excellent customer service that consistently meets or exceeds the needs of students, colleagues, and the public.
  • Experience effectively coordinating activities, services, and schedules to ensure smooth and efficient operation of work, with a strong attention to detail.

  • Excellent written and oral communication skills to effectively communicate with diverse groups and individuals.

     

JOB READINESS/WORKING CONDITIONS:

Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.

The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation. 

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