Job Information

IHG Sr Analyst Procurement in India

About us

Role Purpose

To efficiently manage PaCE’s global, operational, back-office support team.

Key Accountabilities

  • Deliver service catalogue workload, including supplier administration, contract administration, sourcing support, travel mailbox, project intake in Ariba and standard reporting, meeting agreed SLA’s​

  • Deliver procurement helpdesk services, resolving system / supplier administration and travel / expenses queries in line with SLAs​

  • Participate in ongoing training regarding the provision of the services​

  • Manage supplier set-up processes including sustainability and risk assessments​

  • Provide support in basic administration of procurement systems​

  • Maintain IHG contract database through the accurate entry and upkeep of relevant data​

  • Provide support in ad-hoc projects or data consolidation requests​

  • Provide suggestions and input as to how services could be improved or delivered more effectively, supporting delivery of continuous improvement​

  • Escalate issues to Manager Procurement Excellence Operations​

  • Ensure correct use of and compliance to IHG ticketing system, publishing regular performance metrics​

Key Skills & Experiences

  • Corporate experience working in a call centre or as a junior office support team member, ideally in Procurement, Ariba knowledge is an added advantage​

  • Graduation, BBA or any related qualification, procurement professionals preferred

  • Ability to clearly explain things to user

  • Experience working to deadlines and SLAs​

  • Experience of working as part of a team​

  • Good Microsoft Office (especially Excel) skills​

  • Good communication skills and email writing skills​

Requirements

Role Purpose

To efficiently manage PaCE’s global, operational, back-office support team.

Key Accountabilities

  • Deliver service catalogue workload, including supplier administration, contract administration, sourcing support, travel mailbox, project intake in Ariba and standard reporting, meeting agreed SLA’s​

  • Deliver procurement helpdesk services, resolving system / supplier administration and travel / expenses queries in line with SLAs​

  • Participate in ongoing training regarding the provision of the services​

  • Manage supplier set-up processes including sustainability and risk assessments​

  • Provide support in basic administration of procurement systems​

  • Maintain IHG contract database through the accurate entry and upkeep of relevant data​

  • Provide support in ad-hoc projects or data consolidation requests​

  • Provide suggestions and input as to how services could be improved or delivered more effectively, supporting delivery of continuous improvement​

  • Escalate issues to Manager Procurement Excellence Operations​

  • Ensure correct use of and compliance to IHG ticketing system, publishing regular performance metrics​

Key Skills & Experiences

  • Corporate experience working in a call centre or as a junior office support team member, ideally in Procurement, Ariba knowledge is an added advantage​

  • Graduation, BBA or any related qualification, procurement professionals preferred

  • Ability to clearly explain things to user

  • Experience working to deadlines and SLAs​

  • Experience of working as part of a team​

  • Good Microsoft Office (especially Excel) skills​

  • Good communication skills and email writing skills​

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.