Summary
All Native Group is looking to fill the position for WiFi Engineering Team Lead position- IT Subject Matter Specialist (SMS). This (SMS) Labor Category is a key resource within TWD.
TWD is implementing Cisco Worldwide Wireless Network systems solutions in direct support of targeted legacy systems. engages in multiple large-scale ongoing remediation, retrofit, and new buildout efforts throughout managed networks that will require comprehensive support and technical expertise. The SMS will support these efforts and offer thought leadership to current subject matter specialists and engineers.
Essential Functions
Serve as primary technical POC leadership to ensure mission objectives and strategic/technical vision is executed,
Provide strategic thought leadership and support on forward leaning technologies that support not only Division mission and objectives, but at a World-Wide level as one Enterprise Network.
Provide project and portfolio management for Division Level strategic/ forward leaning initiatives and projects,
Project lead in designing/implementing wired/wireless security standards to comply with Information Assurance
Lead and manage Proof of Concepts (POCs), Pilots, Authority to Test, Analysis of Alternatives as it relates to enterprise-wide initiatives,
Support ATO submission and renewals as necessary.
Provide technical management and strategic guidance to subject matter experts (SMEs) in areas including, but not limited to enterprise data networking, unified communications UC, WiFi, and cloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms,
Help create and author artifacts as it relates to technical and strategic initiatives; artifacts include, but not limited to Executive-level briefings, Technology Roadmap(s), Course of Action (COA) plans, weekly activity reports, IRM-level Strategic Communication Articles, Pilot Concept of Operation Plans/Schedules, Contingency Plans, Operational Runbooks/Checklist, SWOTs, and data visualization/dashboards,
Provide advisory to Branch Level Operations and Maintenance (O&M) by creating, reviewing, and verifying processes are implemented in accordance with government approval,
Provide support to Branch Level Business Operations as it relates to financial-related tasks (e.g. cost modeling) and frameworks (e.g, Technology Business Management TBM) as well as vendor relationship support..
Competencies
Use information technology expertise and/or industry focused experience in fulfilling the interpreted customer specification.
Provide thoughtful leadership related to current and future customer plans regarding the ongoing efforts.
The Subject Matter Specialist may also serve in a quality control role for completed tasks and plan reviews.
Manage all or part of the forward leaning technical initiatives (e.g., pilot initiatives, analysis of alternatives, authority to test) as it relates to WiFi,
Ensures all critical/high and/ VIP incidents or service requests are tracked, monitored, attended to or resolved promptly and efficiently within service level targets and/or scheduled timeframes.
Act as primary Technical Engineering POC for government customer Division Level leadership to ensure mission objectives and technical vision are executed.
Frequently communicates with other Team Leads on upcoming projects, system maintenance activities, and unplanned events to ensure staff are prepared to support the Department.
Report and analyze all operational and performance-based metrics to identify service improvement and/or training initiatives.
Identify, notify, and address operational/system deficiencies promptly with Team Manager, Government Stakeholders and Program Manager.
Consults, researches, recommends, and implements new solutions into the enterprise.
Must be willing and able to learn and retain information.
Must be able to work independently and in a team environment.
Good oral and written communication skills
Supervisory Responsibility
Will be required for this position.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The preponderance of the work is performed in an office-type setting, with adequate lighting, heating/cooling, ventilation, and protection from the elements.
The contractor must be physically able, with reasonable and realistic accommodation where appropriate, and agreeable to conduct on-site investigation of facilities, project sites and building systems in a variety of climates, site locations, and working conditions.
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 6:00 a.m. to 5p.m. Evening and weekend hours required, as required by business need.
Travel
Travel isprimarilylocal during the business day, although about 10% out of the area travel and overnight may be expected.
Experience
- A minimum of ten (15) years relevant experience is required for this position (See, Essential Functions” and “Competencies” sections)
Education
Additional Eligibility Qualifications
N/A
Security Clearance
Must be a U.S. citizen. Must possess or be able to obtain/maintain a TOP SECRET security clearance.
AAP/EEO Statement
All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Job Locations US-DC-Washington
ID 2023-6996
Company HCI Management Services Company
Category IT / Cyber Security / Network Systems
Position Type Regular Full-Time
Remote No