Job Information

Mastercard Director, Issuer Sales, North America (Ethoca) in Wenonah, New Jersey

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Issuer Sales, North America (Ethoca)


Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.


About Ethoca

At Ethoca, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers collaborate, through real-time data exchange, to create efficiencies and elevate consumer experiences. Our relentless customer focus is what makes us a multi award-winning business.

We believe that when people come together, it unlocks potential. Our collaborative environment enables our teams to deliver and develop solutions that provide safety, security, and convenience for our customers.

Ethoca is a place where risk-takers thrive, change makers excel, and innovators shape a better tomorrow. Innovation requires taking thoughtful risks and moving with speed and agility, so that’s what we do. We invite our employees to bring their hearts, minds, and whole selves to work every day to push boundaries and dream up new possibilities!

Ethoca, a Mastercard Company, is looking for a Director, Issuer Sales, North America. This position will be based in the US and will work remotely.


• Ethoca is viewed as an extremely successful “Gold Standard” Mastercard acquisition / integration. To support our continued scaling, growth and success, we are seeking a BD or Sales Leader for North America.

• Accountable for regional outreach to financial institutions and fintechs to broaden market penetration of Ethoca solutions.

• Works closely with Mastercard regional teams and with Ethoca central Product & Technology teams to deliver results across North America.

• Responsible for identifying business opportunities and achieving sales objectives.

• A successful candidate in this role will:

o Utilize a consultative sales approach and maintain flexibility to adapt solutions and offerings that fit the technical and business buyer’s needs to create a long-term trusted relationship.

o Operate collaboratively within a matrixed organization, leveraging the full breadth of Mastercard’s account relationship model.


• In alignment with Mastercard account and business development teams, drive sales to issuers, financial management software companies, and fintech entities acting in a manner like card issuing banks.

• Navigate financial organizations to successfully gain adoption of an idea/concept.

• Serve as an ambassador for Ethoca at industry tradeshows and networking events, positioning Mastercard as a business partner, thought leader, and trusted advisor.

• Monitor competitor activity, regulatory framework, and proactively approach external stakeholders.

• Reporting to Ethoca VP, Issuer Sales, North America, the successful candidate will work closely with both the Ethoca and Mastercard teams to sell Ethoca’s innovative award-winning solutions.

• Location is flexible. Able to travel to support business needs (post pandemic) likely to be important again in the future.


• Several years’ experience commercializing recurring fee SaaS contracts with Financial Institutions (Issuers) - preferably with a strong technical understanding of Digital Banking channels.

• Thorough understanding of fintechs, digital disruption and end consumer payment or personal financial management tools.

• Working in a start-up environment/an entrepreneurial culture.

• Driving complex initiatives and/or leading customer accounts, relationships, and large cross-functional projects.

• Ability to drive results, accelerate deals / implementations, in a collaborative manner.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.