Job Information

Robert Half Customer Service Representative in Westlake Village, California

Description Join Our Team as a Customer Service Representative!

Robert Half is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / temporary to hire position in Westlake Village, California, this Customer Service Representative opportunity could be for you!

Your responsibilities in this role

  • Deliver outstanding, friendly customer service in a timely fashion

  • Organize and route incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Strong proficiency in Excel and other Microsoft Program skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong customer service and office administrative skills

  • Great written, verbal, and interpersonal skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Customer service experience

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to simplify complex problems and build solutions

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Ability to navigate multiple computer systems and applications

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .